Refund Policy

At Al Qalbi, we ensure a smooth and hassle-free refund process for our customers.

Refund Conditions:

Refund requests must be made within 5 to 7 days of receiving the product.
Refunds are only applicable if the item is returned in its original condition (unused and undamaged).
Refunds will be processed once the returned product is received and inspected.

Refund Processing Time:

Once approved, refunds will be issued within 5 to 7 business days.
Refunds will be credited through the original payment method (Bank Transfer, Mobile Wallet, etc.).

Non-Refundable Items:

• Sale or discounted items
• Used or damaged products
• Customized or personalized items

For any refund-related queries, feel free to contact us at:
Email: info@alqalbi.com
Phone: 03122043852

By purchasing from Al Qalbi, you agree to our Return & Refund Policy.